We are looking for a motivated individual who will be responsible for managing accounts receivable balances, billing, follow-up and collection of assigned insurance claims; maintaining correspondence with carriers, and documentation regarding same; reviewing problem accounts and identifying necessary actions to be taken.

This is not a remote position but willing to be flexible with schedules.

RESPONSIBILITIES:

• Assume the responsibility of receiving and sorting incoming insurance payments
• Manage the status of accounts and balances and identify inconsistencies
• Issue and post payments, receipts, and invoices
• Allocate accounts receivable with new accounts or missed payments
• Create refunds for insurance companies and patients
• Maintain 10%-15% over 90 days self-pay accounts receivable
• Reviews the accounts Aging Analysis Report monthly to determine the accounts requiring immediate attention (60 days and over $500 balance are priority).
• Monitor accounts receivable for insurances
• Response to billing phone calls and questions.
• Performs other duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or GED
• Two years minimum experience in medical office; billing and collections experience preferred, but not required.
• Company supports opportunity for certification advancement

ESSENTIAL SKILLS & ABILITIES:

• Would like experience in medical billing and collections
• Comfortable dealing with numbers and the processing of financial information
• Knowledge of MS Office (particularly Excel)
• Strong organizational skills with attention to detail
• Team-orientation
• Management of multiple projects simultaneously
• CPC preferred, not required

BENEFITS:

• Excellent 401K matching
• Schedule flexibility
• Competitive pay
• Employee health insurance paid by employer
• Paid Time Off

Job Title: IT Specialist/Director

Job Type: Full-time

Job Summary: This individual is responsible for managing the information systems programs as well as providing technical support and managing telephony systems within the practice.  The IT specialist is also directly involved in the development and maintenance of the practice’s network environment, overseeing the network and security, implementation, software, and hardware systems. Additionally, this individual is also responsible for the development and implementation of changes and enhancements to the Electronic Practice Management software programs and other IT related initiatives for the practice.

Education and Experience:

1. Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent education and/or experience.
2. Minimum five years training and experience in computer hardware and software-related areas with an emphasis on workstations, networking, problem analysis and diagnostic techniques, and telephony.
3. Experience with Modernizing Medicine EHR system preferred.

Essential Skills and Abilities:

1. Proficiency in working with operating systems and network configurations.
2. Knowledgeable regarding telephony and telecommunications equipment.
3. Ability to quickly learn new software programs.
4. Excellent communication and interpersonal skills, with the ability to build relationships with management team and physicians.
5. Strong organization skills with attention to detail and budget management.
6. Ability to manage multiple projects simultaneously.
7. Knowledge of healthcare regulations and standards, such as HIPAA, HITECH, and Meaningful Use.
8. Ability to work independently and as part of a team, with a flexible and adaptable approach to problem-solving.
9. Highly professional image.

Responsibilities:

1. Develop and implement IT policies and procedures that comply with regulatory requirements and industry standards.
2. Implementation of IT systems and infrastructure, including network security, data backup, and disaster recovery plans.
3. Ensure the smooth functioning of all IT systems and provide technical support to end-users.
4. Manage and monitor the performance of our IT vendors and contractors.
5. Plan and manage IT budgets, including hardware and software purchases, upgrades, maintenance, and security.
6. Stay up-to-date with emerging technologies and trends in the healthcare industry to ensure the organization’s IT systems remain competitive and secure.
7. Collaborate with internal management team to identify opportunities for process improvements through the use of technology.
8. Manage and maintain the security and reliability of our data network, ensuring compliance with HIPAA regulations.
9. Provide strategic guidance to senior management on IT-related issues, including risk management and cost-benefit analysis of IT investments.
10. Performs PC, printer, telephone, and desktop software support.
11. Monitor and analyze telephony performance metrics, and recommend improvements to enhance the efficiency and effectiveness of our systems.
12. Installs and configures new equipment.
13. Troubleshoots problems related to desktop operating systems, desktop applications, PC Hardware, telephones, PDAs, and other network attached peripherals.
14. Maintains an inventory of PC equipment, peripherals, and all network devices.

Administration/Management:

1. Trains new employees on desktop operating systems, practice network environment, and other related information systems functions.
2. Works with management team on technology-related upgrades and IT initiatives for the practice.
3. Performs other related duties to ensure effective communication and smooth functioning of all information systems activities within the practice.

We are looking for an experienced lash artist to join our team. Candidate should be highly motivated with a commitment to excellence. Will be required to pass an on-site demonstration of their work prior to hiring.

Job Summary: This individual is responsible for applying cosmetic eyelash treatments to clients, educate clients on various retail products, discuss options to determine the individual needs of a client, clean and maintain the work area, and develop personal relationships with clients.

Education and Experience:

1. High School Diploma or equivalent.

2. Formal lash extension training with certification.

3. Minimum of two (2) years of lash extension experience.

4. Current Tennessee Esthetic or Cosmetology license.

Essential Skills and Abilities:

1. Attention to detail.

2. Dependability, job assignment flexibility.

3. Takes initiative and able to multi-task.

4. Works well both independently and in a team environment.

5. Excellent communication skills.

6. Empathetic personality with concern for clients’ needs.

7. Basic computer knowledge.

Responsibilities:

1. Provide Lash Extension and Tinting Services.

2. Upselling products and services.

3. Monitor client appointments and is prompt and present for appointments.

4. Consult with clients on their desired look and shape of lashes.

5. Educate clients on proper at-home care for their lashes.

6. Maintain cleanliness of treatment room.

7. Ensure all safety protocols are followed during treatments.

8. Maintain adequate inventory of supplies.

9. Keep up with the latest trends in the industry.

10. Perform additional duties as required.

Additional Information:

• Potential to inherit a substantial client base.
• 30 – 40 hours per week.
• Base hourly wage plus commission.

Will train qualified candidate, but ophthalmic knowledge or healthcare experience beneficial.

JOB DESCRIPTION: Supports ophthalmologists by interviewing patients to obtain medical and ocular history, scribing, performing preliminary testing, assisting physicians as needed, patient work up, and diagnostic testing.

RESPONSIBILITIES:

• Interview patients and document ocular and medical histories into Electronic Health Record
• Scribe for different specialties
• Perform a variety of routine tests using ophthalmic instruments that provide diagnostic information including but not limited to: intraocular pressure, basic motility, visual fields, fundus photography OCT, refractions, biometry, and topography.
• Administer topical medications or diagnostic drugs as directed by physician
• Assisting physician with minor surgical procedures, sterile preparations, and documentation
• Maintain confidentiality of patient records
• Prepare procedure and exam rooms
• Perform basic triage
• Communicate clearly with patients
• Adhere to all clinic policies and procedures including, but not limited to: standards for safety, attendance, punctuality, and personal appearance
• Work as a team player
• Perform other duties as assigned

EDUCATION AND EXPERIENCE:

• High school diploma or GED
• Company supports opportunity for certification advancement

ESSENTIAL SKILLS AND ABILITIES:

• Experience in maintaining patient confidentiality
• Strong professional interpersonal skills
• Demonstrate respect for staff and patients
• Excellent verbal and written communication
• Team-orientation
• Management of multiple projects simultaneously
• Strong organizational skills with attention to detail
• EHR experience

BENEFITS:

• Excellent 401K matching
• Schedule flexibility
• Competitive pay
• Employee health insurance paid by employer
• Paid Time Off

Job Type: Full-time

Patient Care Technician:

DEPARTMENT: Ambulatory Surgery Center (ASC)

REPORTS TO: Director of Nursing

Job Summary: Provides direct patient care by assisting patients with ambulation, transport and nutrition. Maintains a clean and orderly patient care environment. Assists with patient support duties such as running errands, stocking supplies, counting inventory and updating logs. Demonstrates the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Direct patient care and supportive services will be provided under registered nurse supervision.

Education and Experience:

1. High School Diploma or equivalent.

2. Current CPR certification.

Essential Skills and Abilities:

1. Attention to detail.

2. Dependability, job assignment flexibility.

3. Takes initiative and able to multi-task.

4. Works well both independently and in a team environment.

5. Excellent communication skills.

6. Empathetic personality with concern for patients’ needs.

7. Basic computer knowledge.

RESPONSIBILITIES:

1. Duties

1) Assist patients with dressing and undressing.

2) Assist patients getting in and out of bed and ambulation.

3) Assist with patient discharge by transporting patients as needed

4) Apply BP cuff, ECG electrodes, & pulse oximetry. Obtain VS and reports results.

5) Answers and responds to patient call lights and requests.

6) Obtains or refers visitors to designated areas as needed.

7) Clean stretchers and apply clean linen.

8) Knows location of equipment and supplies.

9) Orders and distributes linen and scrubs.

10) Assist with checking in and distributing stock and supplies.

11) Assist in bringing patients to pre-op for admission by nurse.

12) Ordering patient nourishment and rotating supplies in refrigerators.

13) Assisting with supplies and food expirations.

14) General cleaning in patient care area (ex. Stretchers, bays, recliners)

15) Changing portable oxygen tanks.

16) Keeps hallways free of clutter.

17) Checks/replaces sharps containers.

18) Assist with QI data collection.

19) General reception duties as needed.

2. General Responsibilities

1) Knows and adheres to policies of the ASC and demonstrates fiscal responsibility.

2) Follows standards, policies, procedures, goals and objectives for peri-operative nursing care according to accepted standards.

3) Follows OSHA and other standards for protection against bloodborne pathogens. Uses universal precautions.

4) Uses proper body mechanics.

5) Attends in-services and continuing education courses.

6) Attends staff meetings.

7) Provides a safe environment for treating surgical patients to prevent cross-infection.

8) Maintains current CPR certification.

9) Assists in general cleaning.

10) Participates in on-going quality assurance performance improvement programs.

11) Checks designated equipment daily, reporting malfunctions, and takes malfunctioning equipment out of service. Assures availability of required supplies, materials, and equipment.

12) Assists with inventory management system.

13) Maintains patient, physician, and employee privacy and confidentiality per policy.

14) Accepts assignments to other areas in the ASC and performs other duties as assigned.

Job Type: Full-time

COVID-19 considerations:
Masks are required to enter the building, surfaces sanitized frequently

Job Summary: This individual is responsible for greeting patients upon their arrival to the eye center. They welcome patients to the practice and screen patients at the point of entry.

Education and Experience:

1. High school diploma or equivalent.

2. Experience in healthcare setting/medical office preferred.

3. Experience using computers/tablets.

Essential Skills and Abilities:

1. Excellent customer service and communication skills.

2. Ability to maintain a positive, empathetic, and professional attitude toward patients at all times.

3. Ability to multi-task while following instructions and procedures.

4. Effective problem-solving skills.

5. Empathetic personality giving attention to patient’s needs and concerns.

6. Reliability and teamwork.

7. Strong organizational skills with attention to detail.

8. Respectful treatment of patients and co-workers.

9. Good physical condition to withstand long hours on feet and inclement weather.

RESPONSIBILITIES:

1. Greets patients entering the parking lot with a friendly, upbeat attitude.

2. Determines if patients have an appointment and signs patients in, recording name, cell phone number and make and model of car.

3. Directs patients/visitors to the appropriate service and/or location.

4. Manages traffic flow.

5. Notifies patients waiting in car of appointment status.

6. Screens patients upon entrance to facility.

7. Advises patients/visitors of COVID process/procedures.

8. Manages the waiting process, acting as a liaison between patients, families and office staff.

9. Maintains confidentiality at all times.

10. Performs other duties as assigned.

JOB SUMMARY:   This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in patients, reviewing patient charts to verify necessary information and signatures, and entering all patient demographic information into computer.  This individual is also responsible for checking-out patients, collecting payments, explaining all charges to patients, and re-verifying all insurance and address information.

EDUCATION AND EXPERIENCE:

1. High school diploma or equivalent
2. Two years minimum experience in medical practice

ESSENTIAL SKILLS AND ABILITIES:

1. Excellent customer service and communication skills
2. Management of multiple tasks simultaneously
3. Motivation to succeed
4. Empathetic personality giving attention to patient’s needs and concerns
5. Working knowledge of Excel
6. Strong organization with attention to detail
7. Respectful treatment of patients and co-workers

RESPONSIBILITIES:

1. Patient Check-In
   1. Consistently monitors check-in kiosks, assisting patients as needed and greeting patients in a pleasant, professional and timely manner
   2. Checks patients in, making sure to focus on the following:
      • Accurately enters all new/established patient demographic information into the computer
      • Evaluates chart data to verify all information has been received, completed, and signatures obtained.
      • Scans patient’s insurance card and photo ID
      • Ensures that proper authorization or referral is collected from the patient
      • Assists patients in obtaining authorization or referrals that have not been received by the practice
      • Place charts in bin for specific physician or technician in a timely manner
      • Ensures patient satisfaction
      • Assists other office personnel as needed
2. Patient Check-Out
   1. Checks patients out, greeting everyone in a pleasant, professional, and timely manner
   2. Evaluates patient insurance and fee tickets to verify all information has been entered correctly
   3. Explains all fees and patient financial responsibility
   4. Collects co-pays/refraction fees from patients
   5. Accurately schedules return appointments for follow-up as needed
   6. Schedules patients for transfer of care as needed
   7. Provides back-up support on telephones as needed
   8. Ensures patient satisfaction
   9. Assists other office personnel as needed
3. Administrative
   1. Works no-show appointments
   2. Checks charts for next day appointments
   3. Tracks patients in the reception and communicates with them as needed
   4. Inspects reception room and other office areas for neatness as assigned
   5. Assists other front office personnel as needed
   6. Performs other duties as required

Job Type: Full-time

Job Summary: Busy surgery center looking for an individual who is responsible for scheduling surgery appointment, creating charts, arranging schedule, welcoming patients to the practice, checking patients in and ensuring their paperwork and information is complete, collecting prepay amounts, scanning medical records, and answering the telephone.

Additional front office job responsibilities may include assisting the insurance department with the following: insurance verification, statements, posting payments, working collection accounts, and informing patients of financial obligation.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent.
• Two-years minimum experience in medical practice.

ESSENTIAL SKILLS AND ABILITIES:

• Excellent customer service and communication skills.
• Ability to work as a team member.
• Manage multiple tasks simultaneously.
• Highly motivated and organized.
• Empathetic with patients’ needs and concerns.
• Good problem-solving skills.
• Well organized with attention to detail.
• Treat patients and co-workers with respect.

RESPONSIBILITIES:

1. Answer telephone calls politely and route to appropriate staff member.

2. Schedule appointments, creates charts, and manage surgical schedules.

3. Greet patients and family members at check in.

4.Request patient payments and give receipts.

5. File papers and charts as needed.

6. Verify insurance coverage and patient benefits. Inform patient of financial obligation.

7. Enter patient and insurance payments daily.

8. Scan charts and file them electronically. Return paper charts to storage.

9. Preparing patient statements.

10. Working collections accounts.

11. Medical records requests.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off

Pre-op/Post-op RN Part-time, to work in a busy ambulatory surgery center.

Friendly, fast-paced work environment.

Day shift, No weekends or holidays.

Responsibilities include:

• Patient assessment and admission.
• Preparing patients for surgery.
• Post-surgical assessment and care.
• Discharge education.
• Assist with laser procedures.
• Pre-admission calls.

Essential skills and abilities:

• Works well in a fast-paced environment
• Works well both independently and in a team environment
• Takes initiative
• Able to multi-task
• Strong written and verbal communication skills
• Team player

Qualifications:

TN RN license

CPR required. Prefer ACLS and PALS.

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Medical Specialty:

• Surgery

Physical Setting:

• Outpatient

Schedule:

• 10 hour shift x 3 days
• Day shift

Pre-op/Post-op RN Full-time, to work in a busy ambulatory surgery center.

Friendly, fast-paced work environment.

Day shift, No weekends or holidays.

Responsibilities include:

• Patient assessment and admission.
• Preparing patients for surgery.
• Post-surgical assessment and care.
• Discharge education.
• Assist with laser procedures.
• Pre-admission calls.

Essential skills and abilities:

• Works well in a fast-paced environment
• Works well both independently and in a team environment
• Takes initiative
• Able to multi-task
• Strong written and verbal communication skills
• Team player

Qualifications:

TN RN license

CPR required. Prefer ACLS and PALS.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Medical Specialty:

• Surgery

Physical Setting:

• Outpatient

Schedule:

• 10 hour shift
• Day shift

Fast Paced, Ambulatory Surgery Center

Full-time, Days, No weekends, Ophthalmology experience preferred.

JOB SUMMARY:

This individual is responsible for working with the operating room registered nurse to maintain a safe, surgical intervention for the patient by practicing proper aseptic technique and by using a good working knowledge of the procedure by anticipating the surgeon’s needs in performing the procedure.

Responsible for proper room set up, proficient in sterile technique, preparing sterile field with proper instrumentation, assisting the surgeon during case, maintaining sharps and instrument counts, and assisting with room turnover.

Also, responsible for decontamination and sterile processing of instruments and trays according to policies and procedures. Ensures sterility of instruments and trays. Assists with maintaining adequate inventory of supplies.

EDUCATION AND EXPERIENCE:

• High school graduate.
• One or more years of related work experience in operating room preferred.
• Must have CST (Certified Surgical Technologist) or completed an accredited surgical technology program.
• CPR